Turning AI Skeptics into Believers — Amanda Rosata’s Experience

Amanda Rosata came to SKAIVISION as someone who had never been a big fan of AI. That changed quickly. With our customizable platform, Amanda found she could adjust interactions to fit her vision, ensuring customers never felt like they were talking to a bot. The result? Authentic, human-like experiences that build trust and drive action.

Across stores ranging from under 100 to over 250 units a month, SKAIVISION delivered consistent value — streamlining processes from service drive to sales, saving valuable time, and creating opportunities that both staff and customers appreciated.

For Amanda, it was a win-win: her team gained efficiency, her customers got real value, and SKAIVISION backed it all with top-tier support. “It’s been a great experience all around. I highly recommend it.”

Transcript:

I’ve never actually been a big fan of AI. However, with SKAIVISION, what I found was it’s customizable. So if the interaction didn’t go as you had hoped, you have the ability to go in and change that. And I love, love, love that about the product.But it is very interactive with the client. It doesn’t leave them feeling like they’re talking to a bot. And that was my biggest concern to make sure that we’re always working to have this feel like a real experience for the customer. That’s what was really, really important for me. And now I actually am a fan of AI because it simplifies the process for the team, for the sales consultants. And it does the things that were such a challenge for us to get the sales consultants and sales managers to do, because there’s only so much time in the day you need a helper. And that’s what AI does. The biggest saver is time. And that’s what we’re always trying to find more of. So I work with all different size stores from under a hundred units per month to over two fifty units per month. And what I found is SKAIVISION adds value regardless of the size of the store, the size of the team, the size of the service department, how many ROs we’re writing. We saw increases at all of our locations and it just was a huge asset to not only the people that work with us, but for the sales, for the clients, they really appreciate it. I truly felt like they were glad that somebody gave them that opportunity to see what their car was worth. They were already there. So it was a win win, I think for all. If you’re looking for a way to streamline the process from your service drive to your sales department, SKAIVISION is the way to go. It just simplifies everything. And the customer service is top notch. That’s also really important when you’re partnering with a vendor, you want the customer service to be there. And it’s been a great experience all around. I highly recommend it.