Dealer Talk With Jen Suzuki x SKAIVISION

On a recent episode of Dealer Talk with Jen Suzuki, SKAIVISION CEO Mark Queen broke down how dealerships can unlock powerful operational insights from a tool they already have: their cameras.

SKAIVISION uses AI-powered computer vision to convert existing camera infrastructure into real-time, revenue-generating intelligence. From identifying high-opportunity vehicles in the service lane to optimizing express throughput and stall utilization, SKAIVISION brings measurable impact to both fixed and variable ops—without requiring staff to learn another system.

Key takeaways for dealership leaders:

• Service Consistency That Scales: Know your accurate cycle times, identify bottlenecks, and act before delays become retention issues.
• Frictionless Service-to-Sales Offers: Automatically identify equity-rich vehicles and trigger compliant, opt-in offers via text—preferred by up to 30% of customers.
• Capacity Intelligence in Real Time: Visual AI tracks technician productivity and stall efficiency to inform staffing, scheduling, and shop flow.
• Customer Transparency = Higher CSI: Deliver visual updates during service (off the lift, entering the wash, ready for pickup) that build trust and reduce inbound inquiries.

As Mark shared, the mission is clear: within five years, no dealership should operate without an AI-enhanced camera network. The data is already there—SKAIVISION makes it actionable.

This episode highlights a simple truth: the future of dealership performance isn’t adding more tech. It’s getting more value out of what’s already in place.