One of the most sacred beliefs in the car business is “inspect what you expect”, especially with store processes. But in today’s world, most leaders can’t physically witness as many end-to-end transactions as they would like. The best managers in the world have one set of eyes, which means they can’t be everywhere, at every moment, monitoring to ensure that …
SKAI is the first off-the-shelf, artificial intelligence (AI) critical-alert mechanism designed to integrate with existing security camera systems in retail automotive dealerships. Currently, camera systems in auto dealerships are reactive, meaning the video footage is viewed only if something goes wrong, such as theft or a customer complaint. For example, a service manager might look at video footage if a …
Every auto dealership has a camera system that is being used primarily for security purposes. But does a camera really make you more secure? When you discover that something was stolen or a customer accuses the service department of damaging their vehicle, you can analyze video footage to find out what happened. It may take many hours, and you can …
